Healthcare Education & Support

Healthcare Resources & Support

Essential guides, tools, and information to help you navigate home healthcare services and make informed decisions about your care.

PDF Guide

Understanding Home Health Services

A comprehensive guide to what home health services include and what to expect during your care.

Checklist

Preparing for Your First Home Visit

Essential checklist and tips for preparing your home for healthcare visits.

Guide

Medication Management at Home

Best practices for organizing and managing medications safely at home.

PDF Guide

Caregiver Support Guide

Resources and tips for family members providing care and support.

Resource Kit

Understanding Dementia Care

Specialized guidance for families dealing with Alzheimer's and dementia.

Information Sheet

Respite Care Options

Information about temporary care services to give family caregivers a break.

Coverage Guide

Medicare Coverage for Home Health

Detailed explanation of what Medicare covers for home health services.

Program Guide

Medicaid Waiver Programs

Information about Nevada Medicaid waiver programs for home and community-based services.

Guide

Private Insurance Navigation

How to work with private insurance for home health coverage.

Checklist

Discharge Planning Checklist

Essential steps for transitioning from hospital to home care.

Planning Tool

Creating a Care Plan

How to develop an effective care plan with your healthcare team.

Legal Guide

Advanced Directives Guide

Understanding and completing advance healthcare directives.

Template

Emergency Contact List Template

Printable template for organizing important emergency contacts.

Quick Reference

When to Call 911 vs. Your Care Team

Guidelines for determining when to seek emergency care.

Checklist

Hospital Bag Checklist

What to pack if you need to go to the hospital.

Frequently Asked Questions

Find answers to common questions about our services and care options.

How do I know if I qualify for home health services?

Qualification typically depends on your medical condition, insurance coverage, and physician orders. Our intake coordinators can help determine your eligibility during a free consultation.

What is the difference between skilled and non-skilled care?

Skilled care involves medical services provided by licensed nurses or therapists (wound care, IV therapy, physical therapy). Non-skilled care includes personal care assistance, companionship, and help with daily activities.

How quickly can services start?

For routine referrals, services typically begin within 48 hours. Urgent cases can often be accommodated within 24 hours, and STAT referrals receive immediate attention.

Will insurance cover my home health services?

Coverage varies by insurance type and specific services needed. Medicare, Medicaid, and most private insurances cover medically necessary home health services. We verify coverage before services begin.

Can I choose my caregiver or nurse?

We work to match you with caregivers who meet your preferences and needs. If you're not satisfied with your assigned caregiver, we can arrange for a replacement.

What if I need care outside of normal business hours?

Our agencies provide 24/7 on-call services for emergencies. Some agencies also offer overnight care and weekend services based on your care plan.

Need More Information?

Our care coordinators are available to answer your questions and help you access the resources you need.